Privacy Policy

Effective Date: January 2026

1. Introduction

Welcome to DataPlex ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy as required by the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.dataplex.co.za) or engage with our IT, Database, and Web Design services.

2. Information We Collect

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, fill out a form, and in connection with other activities, services, features, or resources we make available. Information collected may include:

• Identity Data: Full name, company name.
• Contact Data: Email address, phone number, physical address.
• Technical Data: IP address, browser type, cookies, and usage tracking tools.

3. How We Use Your Information

DataPlex collects and uses your personal information for the following purposes:

• To provide and manage our Web, Database, and IT services to you.
• To improve customer service and respond to your inquiries effectively.
• To send periodic emails regarding order updates or related company service information.

4. Data Protection and Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our servers.

5. Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners or trusted affiliates for the purposes outlined above.

6. Your Rights (POPIA)

Under South African law, you have the right to request access to the personal data we hold about you, to request that we correct or delete it, and to object to the processing of your personal information. If you wish to exercise any of these rights, please contact us.

7. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

DataPlex IT Solutions
Email: admin@dataplex.co.za
Company Registration Number: 2020/546952/07
BBBEE Level: Level Four